Sessions & Presentations

Opening Keynote

Effective Leadership through Courage, Compassion, and Wisdom

Jim Bouchard. The Sensei Leader

This highly interactive program will engage and challenge you to think about your most essential leadership strategies, independent of title or position! Learn how to apply them in your life - in your business - and with the people you serve!

What you can expect:

  • Lively, focused discussion - this is a conversation, NOT a lecture!
  • Use the SL15 Pre-Event Leadership Assessment™ to identify the leadership goals and challenges most important to you.
  • Understand what truly motivates people - they'll go the extra mile for you!
  • Explore the tangible return on character development and its effect on your organization's success
  • Actionable strategies and tactics you will implement in your business or company culture TODAY

Morning Breakout Sessions

The Missing Link: The Role of Empathy in Change Management

Mary Dixson, PhD

While many leaders receive education and training to improve their skills in strategic planning, organizational communication, and change management, understanding and deploying empathy rarely makes the cut. Taking leadership to the next degree means turning up our emotional intelligence and learning to deploy empathetic communication strategies to our systematic process. By using empathy, we can shift individuals, teams, and organizations from current state to desired stater while reducing ineffective communication and damaging relationships that cost time and money.

In a fast-paced world filled with instant, multi-channel communication, organizations strategize about how to implement change effectively. Leaders plan timing, identify champions, share reasoning, create structures, and draft reams of messaging. Research shows that employee resistance, communication breakdowns, and staff turnover are three of the biggest obstacles to effective organizational change. In all of the planning, many people overlook the psychological impacts that can slow-down or derail effective transformations. By training change management teams to explore and adopt empathic communication strategies, organizations can decrease anxiety and increase adaptability of employees.

Coaching for Performance - Inside Out

Aurora Geis, ACC, PCC

Personal Brands transform the current state and accelerate the life and career. Vision casts a future state of where you are going, a mission statement keeps you grounded in who you are and values shape the intentions in goals you seek to take toward your future. There are fundamental steps that you should consider before you begin to design your future. The personal brand workshop will provide hands on activities that unlocks your passion and purpose towards your powerful journey.

You will come away with:

  • A personal and or professional Brand
  • A mission statement
  • An envisioned future
  • Identifying your core values
  • An Action Plan to thrust you forward

Sharing Your Vision

Tony Bowie, CPLP, PMP

Leaders are usually better at "telling" the team what is needed as opposed to "sharing" the goals with the team and letting them determine the best course of action. If you've hired well, your team is likely to have some good ideas on how the project is best accomplished. This interactive session will explore how leaders can harness the power of their team by sharing their vision.

As a result of this session, participants will be able to:

  • Demonstrate Sharing-a-Vision in their work environment
  • Illustrate the concept of finding the focal point using 3D pictures
  • Distinguish between telling a vision and sharing a vision

Panel Discussion

Spotlight on Success: Award Winning Organizations Tell their Stories

Faciltator, Jacqueline Burandt, MEd

Panelists:

  • Hope Galvan-McCall (Alamo Colleges)
  • Theresa Hoehne (Rackspace)
  • Loretta LaPoint (University Health System)

Learn how three of San Antonio's top workplaces Alamo Colleges, Rackspace and UHS achieved international recognition for their talent development strategies, execution and outcomes. Our panel of experts from top-ranked local organizations will describe their journeys, candidly discuss the pros and cons of submitting award applications and answer questions on how you can get started on your path to award-winning.

Afternoon Breakout Sessions 1

Leveraging Culture to Sustain Culture

Raquel Zapata, PgMP, PMP & Andrea Leal, MEd

Initial onboarding of employees often leaves a gap of knowledge of performance, and culture assimilation. This case study explores how an organization utilized tenured employees acting as mentors or "Champions" to guide culture throughout the first 18 months of employment.  Research shows an employee onboards for a year and a half. The case study explores how companies can avoid greatest turnover from 12-22 months, which can be directly tied to a splintered onboarding vs culture experience.

As a result of this session, participants will be able to:

  • Explore how organizations must KNOW, PLAN, and CULTIVATE culture for onboarding experiences.
  • Explain how the organization is protecting the culture, and, eventually, how are will the re-evaluation and adjusting of the culture adjust awareness as the company grows, matures, enters hiring phases, average age and life experiences of the work force, etc.
  • Determine how the Programs/Messaging are 'self-sustaining' in that once initial push takes off, branding, etc, it does not have to be reintroduced constantly (or made to feel stale).

The Missing Link: The Role of Empathy in Change Management

Mary Dixson, PhD

While many leaders receive education and training to improve their skills in strategic planning, organizational communication, and change management, understanding and deploying empathy rarely makes the cut. Taking leadership to the next degree means turning up our emotional intelligence and learning to deploy empathetic communication strategies to our systematic process. By using empathy, we can shift individuals, teams, and organizations from current state to desired stater while reducing ineffective communication and damaging relationships that cost time and money.

In a fast-paced world filled with instant, multi-channel communication, organizations strategize about how to implement change effectively. Leaders plan timing, identify champions, share reasoning, create structures, and draft reams of messaging. Research shows that employee resistance, communication breakdowns, and staff turnover are three of the biggest obstacles to effective organizational change. In all of the planning, many people overlook the psychological impacts that can slow-down or derail effective transformations. By training change management teams to explore and adopt empathic communication strategies, organizations can decrease anxiety and increase adaptability of employees.


Transformational Top Ten Accountability Behaviors: A Coaching Tool for Leaders

Bella Cruz, MA

Accountable organizations attract top talent because they can rely on high-performing teams to keep personal commitments that drive the strategic business goals. Team performance accelerates when leaders clearly communicate accountability standards of behaviors and use strategic follow-through to motivate and engage employees to a greater level of productivity in the workplace.

Leaders can start using the top ten accountability standards of behavior to coach and connect with employees to help increase: Employee ownership and involvement; employee agreement and engagement; communication; encourage collaboration and teambuilding; meet deadlines; and support change management.

As a result of this session, participants will be able to:

  • Discover accountability standards of behavior to accelerate team performance
  • Identify the traits of an accountable leader
  • Demonstrate accountability behaviors by practicing real-life work scenarios.

The Top Ten Accountability Behaviors: A Coaching Tool for Leaders, was created from interviews of over 550 employees.

    Afternoon Breakout Sessions 2

    Transformational Top Ten Accountability Behaviors: A Coaching Tool for Leaders

    Bella Cruz, MA

    Accountable organizations attract top talent because they can rely on high-performing teams to keep personal commitments that drive the strategic business goals. Team performance accelerates when leaders clearly communicate accountability standards of behaviors and use strategic follow-through to motivate and engage employees to a greater level of productivity in the workplace.

    Leaders can start using the top ten accountability standards of behavior to coach and connect with employees to help increase: Employee ownership and involvement; employee agreement and engagement; communication; encourage collaboration and teambuilding; meet deadlines; and support change management.

    As a result of this session, participants will be able to:

    • Discover accountability standards of behavior to accelerate team performance
    • Identify the traits of an accountable leader
    • Demonstrate accountability behaviors by practicing real-life work scenarios.

    The Top Ten Accountability Behaviors: A Coaching Tool for Leaders, was created from interviews of over 550 employees.

    Hope is Not a Strategy

    Carlos Escobar, MBA, SHRM-SCP

    Only 45% of projects actually meet the goals they are supposed to meet. A combination of unclear expectations, poor planning, and poor execution crushes the morale of project team members and the people who stand to benefit from its success. The work we do is too important to be left to chance! To truly take our organization's learning to the next degree, we must learn to manage projects and manage change in a way that gives us the best chance for success. In this interactive session, we'll cover introductory project management and change management principles. We'll examine project failure, and provide tools, resources and ideas to help participants lead more successful learning projects.

    As a result of this session, participants will be able to:

    • Use introductory change management practices to lead to more successful projects.
    • Describe how project failure contributes to employee disengagement.
    • Identify and address the most common causes of project failure.

    Tools for Planning the Evaluation of Training

    Kurt Steuck, PhD

    How many of you "evaluate your training" or are asked to do so by your stakeholders? How many times are you asked "Does your training work?"? This session will describe two evaluation planning tools to overcome these commonly asked questions. These evaluation planning tools can help guide your evaluation efforts. The final section of the presentation is to show a few fallacies with typical survey methods and a new survey question type that captures pre- and post- data more effectively.

    As a result of this session, participants will be able to:

    • Develop a logic model for evaluating their training project.
    • Develop a causal model of their training.
    • Develop counter-factual, retrospective survey questions.

    Closing Keynote

    Changing Your Mindset...One Cup at a Time!"

    Yorka Velasco-Caballero

    What prevents someone from being able to accomplish a task or goal?  Then again, what prevents them from setting up or establishing a goal to being with?  This is where your mindset comes to play where it can help you achieve your goals or prevent you from establishing to begin with.  Through the utilization of a well known drink, this class will take the participants on a journey to discover how changing the position based on their mindset can open new horizons and doors to achieving the possible and in some cases; impossible.

    As a result of this session, participants will be able to:

      • Explain and define mindset to include how it can be psychological roadblock
      • Define fixed mindset and growth mindset to include describe the difference their overall impact
      • Explain the process of changing one’s mindset through the use of coffee
      • List the various best practices that can be implemented to maintain a growth mindset

      Special Thanks to our Sponsors!

      Platinum Level

      International Coach Federation, San Antonio Chapter

      Gold Level

      University Health System

      Interested in sponsoring? Check out our Sponsorship Levels and email SpecialEvents@TDSanAntonio.org to become a sponsor.

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