LEAPS 2019


Making the Agility Shift for Innovation, Engagement and Impact!

Pamela Meyer, PhD

Most of us know that we cannot expect people or organizations to be effective using ways of thinking and working designed for another era. Success today depends on our ability to learn and adapt in the midst of change. It depends on shifting both our mindset and core learning and talent development practices. In this dynamic session, Pamela will draw on her years of research and experience helping leaders, teams and organizations become more agile and innovative. Not only will you discover the learning and development practices of organizations that are thriving in the midst of uncertainty and change, you will leave with ideas you can use right away to start making your own agility shift. In addition, you will discover:

  • How to help learners make the mindset shift necessary for learning agility success
  • How to improve your and your learners’ capacity to respond to unexpected and unplanned challenges and opportunities using available resources
  • The six dynamics of the agility shift to boost performance and engagement
  • How becoming more agile can positively impact and sustain business results

Morning Breakout Sessions

Converting Classroom Content Quickly for Live Webinar Delivery

Linda Salazar

Are you tasked with converting classroom learning solutions into live learning webinars? Do you struggle to quickly adapt your content and approach for virtual delivery? Let's practice making this conversion with some sample content. You'll learn specific, simple techniques to improve learner engagement in a live virtual environment.

Learning Objectives

  • Convert current classroom content into effective online content.
  • Engage learners before, during, and after class.
  • Use simple, online delivery techniques that really work.
ATD Competencies: Instructional Design, Training Delivery, Learning Technologies


The Learner Experience Matters: Preparing for the Learners of Tomorrow

Matthew J. Daniel

Over the past 10 years, access to mobile devices and the incredible user experiences designed by companies like Facebook, Apple, Amazon, Netflix, and Google have dramatically altered the expectations of learners, resulting in disappointment when they come into contact with many learning solutions. If strictly using typical learning design tools and methods isn’t leading you to the leap in learner experience, you need to position yourself for the future as a value-added platform for employee acquisition and retention. In a recent

LinkedIn Learning research report, nearly two-thirds of learning professionals wouldn’t even recommend their own learning solutions to their learners. It’s a travesty that so many are working so hard to create products they don’t love and don’t recommend. In this session, you will explore the 5 tools L&D professionals can use to create incredible experiences. You’ll learn the basics of how to develop personas and use those personas to choose your learning approach. You’ll learn how to leverage user research tools like empathy interviews and usability studies to hone your solutions throughout the development cycles. You'll even get the chance to practice creating an empathy interviewing script you can take back and use! All combined, you’ll have a brand new set of tools and approaches to continue creating solutions that address business needs, but in a way that learners actually want to use.

Learning Objectives

  • Why learner experience matters and how to discuss it with your leaders.
  • The five most common tools of learner experience.
  • How to conduct interviews to develop learner personas, including 20 questions to help you get started.
  • About the basics of conducting user research—specifically, empathy interviews.
  • How to incorporate UX tools and methodologies into your instructional design processes.
ATD Competencies: Instructional Design, Learning Technologies, Change Management


Leading Innovatively and Making an Impact Generationally

Joni D. Goodman and Bonnie Moore

Leading in today’s world means understanding the importance of innovation. Organizations and teams must constantly work to ensure everyone is heard and new ideas are appreciated in order to maximize productivity, potential and success. Innovative thoughts and communicating with impact are all integral to these attributes. Attendees will experience activities that impart successful strategies for leading innovatively across generations. The result will be positively actionable for both teams and organizations.

Learning Objectives

  • Attendees will analyze and use Generational CODES and thinking processes to construct situations to increase productivity and success through diverse populations. They will leave with tools for understanding and applying the CODES and processes within their organization.
  • Participants will differentiate their own communication style from others. They will be able to understand and share generational communication styles and preferences to motivate individuals and teams to increase collaboration across their organization in innovative ways.
  • Attendees will determine innovative ways to understand and use behaviors with impact across generational lines. This knowledge will assist individuals and teams to commit to working together in a more effective, action-oriented manner.
ATD Competencies: Managing Learning Programs, Performance Improvement, Training Delivery, Coaching, Integrated Talent Management

Afternoon Breakout Sessions 1

Making Apple Pie with AI: Learning in the Workplace with your Digital Assistant

Jesse Diaz

Artificial Intelligence can be scary, exciting, full of potential, and doomsday predictions! Come to this session to find out how you can use A.I. and not bring on the rise of our machine masters. Instead, you can create useful tools that can make interacting with learners engaging while reinforcing knowledge with natural speech.

Learning Objectives

  • Be able to differentiate between AI, Machine Learning, and Deep learning
  • Recognize opportunities for applying AI at work
  • Demonstrate basic knowledge of building a basic AI agent 

ATD Competencies: Learning Technologies, Training Delivery, Performance Improvement 


'Coming Out' May be Irrelevant to Your Career

Phil Bohlender

There is a right of passage for every member of the LGBT community which involves making the decision to come out in their career or not. Each person has the right to decide when and if they will come out in their career. Sadly, it may not always be their decision if someone else outs them for whatever reasons. This workshop focuses on overcoming some of the myths that prevent people from coming out in their careers. The ways in which you overcome those myths will support you in your decision to come out or not or to become an ally or sponsor. Allies are a significant component for any member of the LGBT community in the workplace.

During the workshop, you will learn more about a career development model that will support you in achieving more in your career. The model is focused on guiding your career development regardless of whether you are in the closet or not or an esteemed ally. This is a safe space workshop and members of the LGBT community and Allies alike will benefit from attending it together.

Learning Objectives

  • Have a greater awareness of the strategies and tactics for overcoming some common myths along with an outline of the benefits when dispelling the myths.
  • Gain an understanding of how to use the PIE career development model in order to accelerate achieving your career goals and objectives.
  • When you finish this workshop, you will take away the Vision for Your Success Plan template that will guide you in charting your next steps in managing your career development.
ATD Competencies: Performance Improvement, Coaching, Integrated Talent Management, Knowledge Management, Change Management

The Delicate Art of Leading Change to Drive Innovation

Andrea Corpening, APTD

Times have changed. Business as we know it must change. The process of leading change in your organization must be handled delicately - because it is human nature to fear or embrace change. In this session, we will discuss how to overcome the different personalities, internal motivations, and the perceptions of your people to proactively foster an employee culture of innovation.

Learning Objectives

  • Identify the roadblocks that stall change and how to overcome them
  • Review best practices on how to inspire innovation based on the individual's needs and motivational structure
ATD Competencies: Instructional Design, Managing Learning Programs, Performance Improvement, Training Delivery, Coaching, Change Management

Afternoon Breakout Sessions 2

Achieving High Quality Audio in Your eLearning

Greg Thomas

High quality audio is critical for effective learning, engagement, and retention. Because we live in a YouTube and earbud culture, learners will tolerate bad quality video much longer than they will tolerate bad quality audio. This session shows the steps necessary to insure high quality audio. Attendees will be able submit their in-house eLearning audio for an individual quality assessment.

Learning Objectives

  • Identify the most important factor in producing high quality audio, and describe two actions that would help achieve it.
  • Understand how to select a microphone suitable for your application and budget.
  • Know how to place a microphone properly in a recording environment to minimize plosives and other distracting noises.
  • Determine when it’s time to hire a professional voice talent for the job instead of recording it in-house.
ATD Competencies: Learning Technologies, Training Delivery

The Impact of Unconscious Bias in the Workplace

Mark Murphy

During the proposed breakout session, we will explore biases every one of us has, see how they might limit us, and discover how we can break through to improved performance as individuals, teams, and organizations.

Learning Objectives

  • Understand Bias – those who perceive bias are more than three times as likely to say that they’re planning to leave their current jobs within the year.
  • Learn examples of Bias in the Workplace – much more than just race and gender.
  • Explore the impact of Bias in the Workplace – the real cost of Unconscious Bias to organizations
  • Learn tips for Recognizing Unconscious Bias.
ATD Competencies: Learning Technologies, Performance Improvement, Training Delivery, Integrated Talent Management


Trust: The Foundation of a Cohesive Leadership Team

Tenice Wehmeyer

As much effort as it takes to build a cohesive leadership team, the process does not have to be complicated. In fact, keeping it simple is critical. Quite simply, a cohesive leadership team needs to master five behaviors: building trust, mastering conflict, achieving commitment, embracing accountability, and focusing on results. During this session, you will experience a small sample of what it looks like to embark on what could be a very challenging, and very enlightening – journey. A journey that takes courage! A journey that has the likelihood to create a competitive advantage for your team and your organization.

Productive leaders thrive on teams that are based on trust—the foundation of The Five Behaviors™ model. In this program, teams discover how to view vulnerability as an opportunity for strengthening relationships among their peers. One leadership team stated they “trusted their peers with their children” but not with their projects – no way can he touch my project plan! Let’s find out how to move from trusted with children to trusted with project plans a.k.a. “their babies at work”! Then the team can move to mastering conflict, achieving commitment, embracing accountability, and focusing on results.

Learning Objectives

  • Understanding the Behaviors of a Cohesive Leadership Team
  • Facilitate a Personal Histories Exercise
  • Facilitate a Team Effectiveness Exercise.
ATD Competencies: Performance Improvement, Coaching

Afternoon Breakout Sessions 3

Using Immersion Technology in the Classroom: Lessons in VR

Kim Gutierrez

You may think that virtual reality is too expensive or otherwise out of reach for your training programs; this presentation will dispel that notion! During this workshop, the speaker will take you on a journey through the development and implementation of a virtual reality training solution for employees working in a Power Plant Environment. Along the way, you'll learn what types of business and learning challenges are a good fit for virtual reality training solutions, how VR cannot overcome poor instructional design, and lessons learned related to technology, process, and resources. This interactive presentation will make VR a little less imposing and inspire you to consider how to integrate virtual reality into your own training.

Learning Objectives

  •  Engage in a set of best practices for how to apply immersive learning applications in their own organizations.
  • Understand how virtual reality is already transforming the way training occurs through a case study.
  • Experience an approachable virtual reality training solution and supporting technologies that enhance ease of use.
ATD Competencies: Instructional Design, Learning Technologies, Training Delivery

Creating a Culture of Innovation in an Age of Uncertainty

Matthew Kutz, PhD

The ATD foundational competencies of business skills and personal skills frame the content of this workshop and reinforces the ability to drive results, innovate, think strategically, and demonstrate adaptability. Innovation is unquestionably important for sustainability, organizational growth, and stakeholder engagement. However, innovation tends to decrease when employees and stakeholders fear the unknown or have to manage too many "spinning plates." This workshop addresses how to overcome the fear of the unknown by introducing strategies to help others overcome and even capitalize on turbulence and unpredictability externally in the marketplace AND internally within the organization. This workshop will introduce strategies to help engage in change management, performance improvement, and coaching effectiveness By offering concise and practical research findings on creating environments that can function well within a turbulent environment and eliminate the perceived need for "total stability."

Learning Objectives

  • Explain why turbulence is a "good problem to have" and a needed prerequisite for innovation and creativity (e.g., safety is not synonymous with stability).
  • Describe the 3D thinking framework and its direct application to talent development.
  • Understand and identify how to incorporate stakeholder needs into decision-making models and ideation.
  • Use direct communication and powerful questions to reframe stakeholders assumptions and presumptions about the obstacles they perceive relative to innovation and creativity.
ATD Competencies: Performance Improvement, Coaching, Change Management

Driving Engagement by Focusing on Performance

Scott Hopkins

In response today’s highly competitive business environment, innovative Talent Management leaders at Broadway Bank have launched hybrid model of a continuous performance management framework with an annual pay for performance base pay and bonus incentives. Discover how managers and employees can have short and effective “sync-ups” (and why they’re so important!) Learn how they linked performance management with strategic organizational goals, feedback, rewards and recognition, development, accountability, and succession plans. Learn how they engaged their managers and employees to ensure high adoption. 

Learning Objectives

  • Describe key aspects of a hybrid pay for performance model
  • List and apply the essential elements of a Sync-Up
  • Discuss promising practices for a talent management systems approach
ATD Competencies: Performance Improvement, Coaching, Change Management

Special Thanks to our Sponsors!

Platinum Level

International Coach Federation, San Antonio Charter Chapter

Diamond Level

University Health System

Silver Level

Jacque Burandt, Award-Winning Results

Interested in sponsoring? Check out our Sponsorship Levels and email SpecialEvents@TDSanAntonio.org to become a sponsor.

Association for Talent Development - San Antonio Chapter

ATD-SA is a 501(c)(3) non-profit organization. PO Box 690327, San Antonio, TX 78269

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